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Profile photo of a State Farm Agent named: Charles Berrouet
State Farm® Insurance Agent

Charles Berrouet

Charles Berrouet Ins Agcy Inc

3933 Lancaster Avenue
Philadelphia, PA 19104-1726

Between Haverford Ave/ 40th st and Spring Garden st

Would you like to create a personalized quote?

Would you like to create a personalized quote?

Office Info

Office Hours

Mon-Thu
9am - 5:30pm
Fri
9am - 5pm
Sat
10am - 2pm
Sun
Closed
After Hours by Appointment
Call or text us 24 hours a day!

Contact me to schedule a virtual meeting

Address

3933 Lancaster Avenue
Philadelphia, PA 19104-1726

Languages

English, Spanish, French, Haitian Creole, French Creole, Creole

Office Closure Notice: In observance of Memorial Day, our office will be closed on Monday, May 27th. We will resume normal business hours on Tuesday, May 28th. We honor and remember the brave men and women who have served our country. If you have any urgent matters, please feel free to leave us a message, and we'll get back to you as soon as possible. Thank you for your understanding!

May is National Small Business Month! As a State Farm agent, and small business owner myself, I understand the importance of business insurance for small business owners. Business insurance is crucial for protecting your small business's future. It provides financial security against unexpected events like property damage, theft, or liability claims. With the right coverage, you know that your business is protected, meet legal requirements, and prioritize the well-being of your employees. Contact our office today to learn more about our business insurance options and let us be your partner in safeguarding what matters most to you!

Hi there! I'm Charles G. Berrouet, and I'm honored to own the State Farm Agency located at 3933 Lancaster Ave. Philadelphia, PA 19104. As a second-generation agent, I opened State Farm's leading insurance agency in the metro Philly area in 2017. I've always felt called to the insurance industry because of my passion for helping others and making a positive impact on the lives of our customers, team members, and community members.

At our office, we take pride in routinely earning distinctions for exceeding our customers' expectations and ensuring their needs are satisfied. This year, we have been recognized under just the top 1% of agencies for doing just that.

I'm proud of our success with State Farm, which has helped pave the way for other young adults to foresee a future of financial stability for themselves and their loved ones. I'm lucky to be a part of a company that invests in the growth of people who may or may not look like me, a young, passionate, and determined immigrant in Philly.

Our multi-cultural and multi-lingual team has fluencies in English, Spanish, French, and Creole. We serve the entire state of PA, NJ, DE, and NY and provide a wide range of insurance services, including auto, home, renters, business, commercial, life, and health insurance.

Our agency focuses on educating our community on the importance of having the right insurance policy and protecting and providing for our families. We provide free insurance and financial service reviews, and our quotes are always free. Our team is understanding, patient and efficient working with customers in answering any questions about renters' insurance, life insurance, commercial insurance, auto insurance, home insurance and a wide range of insurance and financial services products. We make navigating the complex insurance coverages simple and fun!

We're passionate about giving back to our community and participating in local events. We support local charities through our "Quotes for Good" program and are proud supporters of the Youth Services Inc of Philadelphia and the Red Cross.

Our office has received several awards and recognitions, including the highest industry-wide recognitions. To name a few: President's Club Qualifier, Chairman Circle Qualifier, Senior Vice President's Club Qualifier, Ambassador Travel Qualifier, State Farm Honor Club Qualifier, and Small Business Leaders Qualifier.

If you're looking for a team of insurance professionals striving to exceed your expectations and provide complete satisfaction, call us today to switch and save on your insurance!

More about me:

·I graduated from Purdue University in 2013- with a Master’s in Business Administration

·I graduated from “Universite Quisqueya” in 2009 with a BA in Finance with "Cum Laude" honors

Our Office Awards and Recognitions include:

·Industry-wide recognition - Top 1% of Financial Services Professionals Across the Globe

·Lifetime President's Club Qualifier – Top 50 Agent recognition across all states in the nation

·Chairman Circle Qualifier – Top 3% over 19,000 Agencies nationwide

·Senior Vice President's Club Qualifier

·Ambassador Travel Qualifier

·State Farm Honor Club Qualifier

·Small Business Leaders Qualifier

Services We Provide:

·Our agency focuses on educating our community on the importance of having the right insurance policy and also the importance

of protecting and providing for our families.

·The quotes we provide are Free, we do not charge fees for our services.

·We will also offer Free Insurance and Financial Service Reviews

·Some of the insurance products we offer include: Auto Insurance, Home Insurance, Renters Insurance, Condo Insurance, Life

Insurance, Health Insurance & Business / Commercial Insurance

Community Involvement:

We love to participate in local events and also give back to our community.

·Ask us about our Neighborhood of Good campaign

·We are a proud supporter of the Youth Services Inc of Philadelphia, focusing on caring for teenagers living with foster families.

·We are a proud supporter of the Red Cross, and host weekly seminars to help educate local residents about finances and

insurance.

·We support financial literacy of local residents of West Philadelphia through the weekly men’s coffee chat program

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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Our mission is to be recognized in the community for our extraordinary bilingual customer service and our knowledgeable and dependable staff. We strive to have our office be the first and preferred choice for Insurance and Financial Products in Philadelphia. By fulfilling our good neighbor philosophy, we will espouse State Farm's mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer Insurance for your Auto, Home, Life, Health and Business in the states of PA, NJ, DE, and NY.

Welcome to Charles Berrouet State Farm Agency! Meet our award-winning team that strives to exceed your expectations each and every day. With years of experience, our knowledgeable professionals will guide you based on your needs and provide quality care to help you navigate the complexities of insurance. We are committed to protecting you with personalized price plans that offer comprehensive coverage at a great price. We are your good neighbor, as we go above and beyond to provide exceptional service and build lasting relationships. Explore our website to learn more about our team and the services we offer.

Scarlet Gomez State Farm Agent Team Member

Scarlet Gomez

 Scarlet began her career with State Farm in June of 2019. Coming from a background in the automotive retail industry, she is keen on guiding customers through the process of purchasing new vehicles, getting them insured and even walking them through the registration process although we don’t handle that in office. Scarlet was born in Venezuela but is of Dominican ethnicity. Her parents migrated with her to NYC and then Philadelphia at a young age. Scarlet is bilingual in both English and Spanish and is our offices commercial insurance guru. She enjoys hiking, searching for new places across the city to get delicious food, and spending time with her brother. Scarlet is one of the many team members that are happy to assist with all the insurance products State Farm has to offer ranging from life, health, commercial, home and auto insurance. Give her a call today. 

Marybeth DeYenno State Farm Agent Team Member

Marybeth DeYenno

MaryBeth is a proud member of our commercial insurance and new customer onboarding team. She has two Bachelor’s Degrees in Law and Psychology from Pennsylvania State University with over 15 years of experience in Customer Service. MaryBeth has a passion for sports and vintage cars. She has fun building them with her father and hiking with her dog in the warmer months. MaryBeth strives to help all customers to the utmost of her abilities with her always sunny demeanor. Ask for her, she will not disappoint!

Spenzer Louis State Farm Agent Team Member

Spenzer Louis

Customer Service Representative

Spenzer is one of our newest rock stars in our customer service & retention team. A native of the Caribbean islands, He attended The State University of Haiti, the Faculty of Agronomy and Veterinary Medicine, where he studied Agricultural Sciences with a specialization in Economic Development. He also holds a Bookkeeping Certificate in Accounting from Julien Craan School of Commerce. With this kind of background, attention to detail on your account is second nature. Spenzer is also fluent in French/Creole, is high energy and always looking to assist. He is a licensed member of our team who can help you with your car Insurance, home Insurance, renter’s insurance, commercial insurance and much more! Ask for Spenzer if you need help on your account, he stands ready to jump in!

Daja Williams State Farm Agent Team Member

Daja Williams

Daja joined our winning team with a desire to help with her contagious load of positive energy. She is packed with ambition and determination in helping us fulfill the noble purpose of protecting our policyholders with a personal price plan approach. A native of Philadelphia, Daja’s personality is unique. She loves food, traveling, gaining new experiences and is a true social butterfly. One constant, she is passionate with anything she undertakes. She pursued business administration and management with the idea of having her own non-profit organization centered for mental health. Now those plans changed to grow in the insurance industry to one day open a State Farm Agency of her own. Her journey to greatness is only beginning and your remarkable experience in insurance likely starts with her. Give her a call today, you won’t regret it.

Stephanie Depestre State Farm Agent Team Member

Stephanie Depestre

Office Customer Service Team Leader

Stephanie graduated from Temple University in 2017 with a B.A. in Sociology. Stephanie was born in Brooklyn, New York but grew up in Philadelphia. Although Stephanie was born in the United States, she is a proud Haitian American with a love for Caribbean culture. She enjoys hiking, making crafts, painting, eating new foods and exploring new places. Stephanie has spent over 6 years servicing Philadelphia and surrounding counties by providing parenting education and positively servicing the community, which is translated to her care for others by being friendly, patient, and compassionate. Being in a new career field, she is excited to connect with our customers and provide quality care and service so that our customers feel secure in their insurance. Give her call anytime today.

Malique McClain State Farm Agent Team Member

Malique McClain

Office Customer Representative

Malique is one of our newest proud members of our Customer Service and Retention Team. He's a Philadelphia native and self-proclaimed "Jack of All Trades", hosting competencies in: Commercial Driving, Customer Service, Graphic/Web Design, Typography, Photography, as well as Credit and Finance. His personality is truly one of a kind, as he strives to treat every person he meets with empathy and humor; two hallmarks of who he is. Malique joins us with passions in Life and Health insurance after losing his parents at a young age to illness and seeing the impact life insurance would have made in his family financial wellbeing and future. He is determined to help, educate, and elevate the knowledge of the families that we serve as if they were his own! Give him a call today, you won’t regret it.

Cinnamon Finnerty State Farm Agent Team Member

Cinnamon Finnerty

Cinnamon joined our office with years of State Farm Agency experience and in-depth knowledge of our systems, products & services. As our remote service guru, she strives for excellence and is extremely detailed. On her spare time, she enjoys volunteering and mentoring. She came highly recommended. We are very fortunate to have her in our team!

Herline Pradere State Farm Agent Team Member

Herline Pradere

Herline has recently joined our team with a strong commitment to helping, educating, and empowering others. With her kind and passionate energy, she brings a wealth of experience and expertise to our organization. As a native of New York and with a background in Business Administration and Health Services, she is well-equipped to utilize her skill set in assisting our customers in reaching their goals. Despite being new to the world of Insurance and Philadelphia, Herline is filled with enthusiasm and ambition to provide exceptional customer service and support to our policyholders. We are thrilled to have her on board and confident that she will make a positive impact on our team and our valued customers.

Mateo Castano State Farm Agent Team Member

Mateo Castano

Mateo is a dedicated insurance professional who joined State Farm in 2024, bringing with him a strong background in general and property liability. He holds a degree in Risk Management and Insurance from Temple University, which has equipped him with a deep understanding of the industry. Having resided in Philadelphia for the past 7 years, Mateo has developed a love for the city and enjoys exploring its various neighborhoods and hidden gems. As an Eagle Scout, he has a special appreciation for the outdoors, often indulging in hiking, camping, and other outdoor activities. His adventurous spirit extends to his love for travel and board games, as evidenced by his extensive collection. Mateo is thrilled to channel his passion for insurance and customer service into his role at State Farm. He is committed to providing exceptional service and ensuring that customers receive the quality coverage they deserve. Don't hesitate to reach out to Mateo for all your insurance needs – he is eager to assist you. Give Mateo a call today and experience the exceptional service and knowledge he brings to State Farm.

Melissa Depestre State Farm Agent Team Member

Melissa Depestre

Melissa brings over 3 years of valuable experience from the financial industry to our team, and she has recently completed her P&C course, further enhancing her knowledge in the insurance field. You may recognize her name as she comes from a family that we have been privileged to serve, and she is also a relative of our esteemed team member, Stephanie. Melissa Depestre is a dynamic addition to our office, driven by a desire for personal and professional growth. Transitioning from the financial industry to the robust world of insurance, she sought out new challenges and opportunities to make a difference. As a native of Philadelphia, Melissa holds a deep sense of responsibility towards her community and strives to contribute by constantly expanding her knowledge and sharing it with others. Melissa's vibrant personality and genuine enthusiasm make her a pleasure to interact with. Despite being relatively new to the industry, she is committed to delivering exceptional service and ensuring that all your needs are met. Her passion lies in providing you with the help and guidance necessary to navigate the complexities of insurance seamlessly. We are confident that Melissa's dedication and eagerness to learn will make her a valuable asset to our team and a reliable advocate for your insurance needs. Don't hesitate to reach out to Melissa for all your insurance inquiries - she is ready to assist you with a smile!

Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.