Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Charles Berrouet
Charles Berrouet Ins Agcy Inc
Office Hours
After Hours by Appointment
Address
Philadelphia, PA 19104-1726
Between Haverford Ave/ 40th st and Spring Garden st
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: In front of building
- No steps/stairs
-
Phone
(215) 921-8029 -
Fax
(215) 921-5629
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
After Hours by Appointment
Contact me to schedule a virtual meeting
Location Details
- Parking: In front of building
- No steps/stairs
-
Phone
(215) 921-8029 -
Fax
(215) 921-5629
Languages
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Social Media
Viewing team member 1 of 14
Scarlet Gomez
Commercial Insurance Representative
License #900287
Scarlet began her journey with State Farm in June 2019, bringing valuable experience from the automotive retail industry and a natural ability to guide others. She’s especially helpful when it comes to navigating the steps of buying a new vehicle, ensuring it’s properly covered with auto insurance, and understanding the registration process. Born in Venezuela and proudly rooted in Dominican heritage, Scarlet moved with her family from New York City to Philadelphia at a young age.
As a bilingual speaker of English and Spanish, she genuinely enjoys connecting with Spanish-speaking neighbors across the Philadelphia region, making every conversation welcoming and clear. Scarlet supports a wide range of insurance needs, including home, health, life, and commercial coverage. She’s particularly known around the Charles Berrout State Farm Agency for her deep knowledge of business insurance. Don’t hesitate to reach out to Scarlet with any coverage questions you may have.
Outside of work, she loves hiking, discovering new food spots around the city, and spending time with her brother. Whether you're starting a new chapter or simply need guidance on your insurance, Scarlet is here to help.
Viewing team member 2 of 14
Stephanie Depestre
Customer Service Manager
License #1148049
Stephanie graduated from Temple University in 2017 with a B.A. in Sociology. Born in Brooklyn, New York, she grew up in Philadelphia and is a proud Haitian American with a love for Caribbean culture.
Stephanie enjoys hiking, making crafts, painting, eating new foods, and exploring new places. She has spent over 6 years servicing Philadelphia and surrounding counties by providing parenting education and positively impacting the community, which translates to her friendly, patient, and compassionate care for others. Being in a new career field, she is excited to connect with our customers and provide quality care and service so that our customers feel secure in their auto and home insurance.
Ready to review your options? Call our office to speak with Stephanie.
Viewing team member 3 of 14
Marybeth DeYenno
Insurance Account Representative
License #991838
MaryBeth serves as our Customer Experience Specialist and Training Manager, a role where she proudly leads our training department and enhances customer interactions. She holds two Bachelor’s Degrees in Law and Psychology from Pennsylvania State University, complemented by over 15 years of experience in Customer Service.
MaryBeth has a passion for sports and vintage cars, enjoying her free time building them with her father and hiking with her dog during the warmer months. With her always sunny demeanor, MaryBeth strives to help all customers to the utmost of her abilities, ensuring clear understanding of their insurance policies and services. Ask for her at our Philadelphia, PA State Farm office; she will not disappoint!
Viewing team member 4 of 14
Rohan Rindani
Customer Relations Representative
License #1265347
Rohan joined the Charles Berrouet State Farm Agency after relocating from Ohio to Philadelphia, bringing with him a strong background in financial services. A proud graduate of The Ohio State University, Rohan holds degrees in both Marketing and Music Performance, blending creativity with thoughtful recommendations in every conversation. He’s known for being efficient, focused, and always ready to help.
Whether you need support with everyday coverage like renters insurance or something more complex, Rohan is here to make the process as smooth and easy as possible. If you’d like help reviewing your coverage, contact our Philadelphia office to speak with Rohan.
Outside the office, you’ll find him playing music, exploring new spots in Philadelphia, or enjoying time outdoors.
Viewing team member 5 of 14
Lenecia Pace
Customer Relations Representative
License #1073723
Le’Necia is a dedicated Customer Relationship Specialist with over 12 years of experience in customer service, including four years specifically focused on Property & Casualty (P&C) insurance. She combines professionalism, creativity, and strong analytical skills to provide personalized service tailored to individual needs.
Le’Necia is known for her exceptional communication skills and her ability to explain complex insurance options clearly, helping people make informed decisions about their home, auto, and P&C coverage. She values transparency and works diligently to ensure everyone feels supported and confident in their insurance choices.
Committed to ongoing learning and service excellence, Le’Necia contributes significantly to the team by enhancing customer experiences and helping protect what matters most. If you’d like help reviewing your coverage, contact our Philadelphia, PA State Farm office to speak with Le’Necia!
Viewing team member 6 of 14
Erin Hatcher
Customer Relations Representative
License #1292848
Erin joined the Charles Berrouet State Farm Agency in January 2024 with the goal to ensure no policyholder feels like just a number. She is eager to provide personalized support and committed to helping individuals find the right auto or life insurance coverage for their unique circumstances. You’re welcome to call our Philadelphia, PA office to speak with Erin about your coverage needs!
In her free time, Erin prefers to stay at home with her fiancé, cats, and senior dog, watching movies and working on a mountain of craft projects as gifts for her loved ones.
Viewing team member 7 of 14
Robert Stoker
Account Representative
License #1310653
Viewing team member 8 of 14
Jennifer Schofield
Account Representative
License #1341618
Viewing team member 9 of 14
Crystal Thacker
Agent's Executive Assistant
License #1285819
With 15 years of work experience in education, Crystal has built a career grounded in communication, organization, and a deep commitment to helping others succeed.
As the Executive Administrative Assistant at the Charles Berrouet State Farm Agency, she is a vital support to the team. Crystal applies her problem-solving skills, attention to detail, and ability to multitask to support daily operations, from managing agency reporting to administration and other important support functions, ensuring efficient agency operations and outstanding customer support. Call our Philadelphia office to talk through your insurance options with Crystal!
Crystal is from Tennessee and enjoys spending time with her family, including her husband and four children.
Viewing team member 10 of 14
Herline Pradere
Auto/Home/Life Insurance Rep
License #1178819
Herline recently joined the Charles Berrouet State Farm Agency with a strong dedication to helping, educating, and uplifting others in their insurance journey. As a fluent speaker of both Haitian Creole and French, she’s proud to support individuals and families in their preferred language, especially those from the local Haitian community and newcomers navigating their auto or home insurance options.
Originally from New York, Herline brings a background in Business Administration and Health Services, along with a kind and passionate energy that immediately shines through. Though new to the Philadelphia area and the insurance world, she’s already making a meaningful difference through her clear communication, resourcefulness, and enthusiasm for serving others. Herline is happy to answer questions. Contact our office to start the conversation.
Viewing team member 11 of 14
Christopher Faircloth
Account Representative
Viewing team member 12 of 14
Virginia Badolato
Customer Relations Representative
License #333306
Virginia has been a part of State Farm Agency since 1988 and enjoys her career as an associate as well as being part of an agency that develops relationships over generations with families. State Farm insured’s are individually important to Virginia. She will go the extra mile for the insured and is also a Notary Public in the state of PA.
Viewing team member 13 of 14
Anisia Velasquez
Customer Relations Representative
License #443053
Anisia brings over 20 years of insurance experience to our team, including the past seven years as a remote Customer Service & Operations specialist. She is passionate about building strong relationships, helping customers with confidence, and offering a flawless customer experience that truly make a difference.
A “Delco” local, when not working, you’ll likely find her outdoors—whether hiking, fishing, camping, or exploring new places with her family. She believes in patience, teamwork, and creating positive experiences, both in the community and for our customers!
Viewing team member 14 of 14
Audrey Smith-Rowland
Customer Relations Representative
License #1273461
Audrey joined State Farm and the insurance world in July of 2022, bringing over a decade of valuable retail customer service experience. She is thrilled to be a part of our Customer Experience team, where she diligently works to ensure your insurance policies are accurate and up to date. Have questions? Contact our Philadelphia, PA office to connect with Audrey!
Outside of work, Audrey enjoys crocheting, painting, and spending plenty of time outdoors. A native of Baltimore, MD, she loves spending time with her fiancé and cat.
Norwood Location Full Time
Philadelphia - PA Full Time
Norwood Location Full Time
Philadelphia - PA Full Time