State Farm® Insurance Agent Charles Berrouet

"Scarlet was so helpful, efficient, and personable. She went above and beyond explaining how to navigate insuring our vehicle in the midst of a complicated cross-state title transfer. She explained every detail of our new plan and made sure we understood everything. She also helped us find as many discounts as we qualified for to help us get the best rate. She is the best!"

"Thanks, MaryBeth for answering ask my questions! Update 4/25/2023: I'll be leaving State Farm after more than 30 years because of the service I received with this agent's office. For a cross-country move, I was told that our belongings would be covered in case of damage by the movers. The person on the phone (unfortunately can't remember his name) told me confidently (without bothering to check) that we'd be covered, so I didn't purchase supplemental insurance through the moving company. We did in fact have some items damaged in transit, and then I found out when I filed the claim that we weren't covered."

"I just want to say that Marybeth Is a great customer service representative and she made my whole process sweet and easy and now i will be set in a few to get up and running thanks to her amazing skills , she got me the best price i could possibly get for my criteria and i have no complaints at all."

"What a exceptional customer service experience I had with Ronnie the agent at State Farm, with my auto policy.Ronnie definitely is a person that cares , and made me feel like I was in good hands.What a fantastic individual, polite, knowledgeable and professional. I made the best decision switching from my previous insurance company to State Farm."

"I was shopping around for insurance and I knew i didn't want state farm due to a past incident (not this office) but then I recieved a call from Ms. Scarlet who was very professional, understanding of my wants and needs and her communication was on point. So it turns out I am back with state farm because of the professionalism, communication and interactions with Ms. Scarlet who had my best interest as I picked my insurance carrier. Thank you!"

"I never leave reviews but absolutely need to after working with Scarlet! I am clearly not the only one beyond impressed with her - I’m now seeing tons of other reviews with the same wonderful experience I had with her. Scarlet reached out to me to discuss a quote and was beyond thorough with her questions and explanations in order to help me understand exactly what I needed to fit my ideal insurance. I’ve never felt so informed and confident in my decision to switch to State Farm, and it’s all thanks to her. We were on the phone for some time but I didn’t even notice because of how personable and enjoyable our conversation was! Now when she reaches out, I have the pleasure of speaking with her directly, instead of a random rep unfamiliar with my account. It feels like hearing from a friend :) Thank you Scarlet and the State Farm team, I feel so lucky to have found you all!"

"SCARLET GOMEZ @ Berrouet SF Agency is hands down the BEST and most KNOWLEDGEABLE insurance representative I have EVER encountered within my 40 years of insurance dealings. She's patient, informative, efficient, quick witted, well educated and even remembered my voice after only ONE CALL days ago! I am glad to be back with SF and I TRULY feel I am in the BEST HANDS with Miss Scarlet! Your boss (and family) should be EXTREMELY PROUD of you! You are INVALUABLE especially in this day and age!"