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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tracy bethea

August 6, 2026

5  out of  5
rating by tracy bethea
"Ive always had positive interaction at this office. Stephanie and Scarlett are great!!!"
We responded:
"Thank you for the 5-star review of Charles Berrouet’s team - we really appreciate your kind words! "
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NIcola Buckley

August 5, 2026

5  out of  5
rating by NIcola Buckley
"My agent was very helpful very respectful."
We responded:
"NIcola, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Barbara Cherry

July 31, 2026

5  out of  5
rating by Barbara Cherry
"Stephanie was great and patient. Really helped us out with! :)"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Philadelphia. "
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Emmitt Griffith

July 31, 2026

5  out of  5
rating by Emmitt Griffith
"It was great and I got the best help I could ever get. She was very helpful in getting me the best insurance because she listened to what I wanted and executed perfectly. Herline, your the best thank you."
We responded:
"Emmitt, thank you for the amazing review! Our Philadelphia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Charles Berrouet, your State Farm Agent "
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Darvin Francois

July 31, 2026

5  out of  5
rating by Darvin Francois
"Stephanie is very knowledgeable, kind and patient. She is a great agent!"
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Mariam F Ibrahim

July 31, 2026

5  out of  5
rating by Mariam F Ibrahim
"Ms. Scarlet Gomez is the best. She is very friendly, professional, patient and love what she does. She explained everything to me clearly without being bored and she did her best to give me the best policy I can get. Thank you, Ms. Gomez! Wishing you all the best with your job!"
We responded:
"Mariam, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Philadelphia insurance team! - Your State Farm Agent, Charles Berrouet "
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Maurice Walden

July 30, 2026

5  out of  5
rating by Maurice Walden
"Great service very efficient"
We responded:
"Maurice, thank you for your wonderful review of State Farm Agent Charles Berrouet’s Team!"
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Nyarrah H

July 27, 2026

5  out of  5
rating by Nyarrah H
"I wanna give a thank you to the agent I spoken on the phone with for your help, it was much appreciated!"
We responded:
"Thank you so much for the 5-star rating, Nyarrah! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Charles Berrouet "
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kasan kelley

July 25, 2026

5  out of  5
rating by kasan kelley
"Scarlet was absolutely thorough and amazing with helping to get the auto portion of my insurance set up. Efficient and quick, highly recommend."
We responded:
"Thank you so much for the 5 stars, kasan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Kellyann Crawford

July 24, 2026

5  out of  5
rating by Kellyann Crawford
"Heline is wonderful. She was amazing and I loved working with her. Keep her on your staff."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Tony Thomas

July 24, 2026

5  out of  5
rating by Tony Thomas
"Scarlet, Stephanie and Herline make this office! They are so kind and helpful and extremely knowledgeable about insurance. Helped me out no problem!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Cheryl Mansell

July 24, 2026

5  out of  5
rating by Cheryl Mansell
"She was so nice she explained Me she was professional and she had patient"
We responded:
"Thanks so much for the amazing review, Cheryl! We really appreciate your support here in Philadelphia. Just reach out anytime if you need us - we’re here for you. "
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Chakir Bouchaib

July 22, 2026

5  out of  5
rating by Chakir Bouchaib
"Stephanie was very helpful, professional, and patient. She explained my insurance options clearly and made the process easy and smooth. I truly appreciate her excellent customer service and highly recommend Stephanie and the Charles Berrouet State Farm office."
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Steven Blackburn

July 22, 2026

5  out of  5
rating by Steven Blackburn
"Agent Stephanie was friendly and courteous. She was very thorough in her explanation of my coverages and possible savings. I was able to reach her again for clarification of an issue, and she responded with the same courtesy and professionalism."
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J Koffa Jr

July 20, 2026

5  out of  5
rating by J Koffa Jr
"The best in the business! Awesome staff. Stephanie was amazing!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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N

July 17, 2026

5  out of  5
rating by N
"Daniel is a great agent"
We responded:
"Wow, thank you for the 5-star review, N! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Dragonslayer

July 17, 2026

5  out of  5
rating by Dragonslayer
"I had an excellent experience with Rohan. They were extremely helpful and patient with me and helped me figure out what was best for my needs and budget!"
We responded:
"Dragonslayer, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Philadelphia. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Charles Berrouet and Team "
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Orion Frailey

July 17, 2026

5  out of  5
rating by Orion Frailey
"Scarlet was great with helping me set up my auto insurance. She made the process very easy."
We responded:
"Orion, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Charles Berrouet and Team "
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Delaine Wilson

July 16, 2026

5  out of  5
rating by Delaine Wilson
"Stephanie and Herline were absolutely fabulous. Docusigning was seamless. And they had the best customer service personalites ever. Loved speaking them both as the were very personable, professional, friendly and compassionate. Keep them on board..lol"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Ashley Abruzzo

July 16, 2026

5  out of  5
rating by Ashley Abruzzo
"Stephanie was very profesional and was able to explain everything super well!"
We responded:
"Hi Ashley, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Charles Berrouet, Your State Farm Agent "
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keny lamothe

July 15, 2026

5  out of  5
rating by keny lamothe
"Very professional and very friendly."
We responded:
"Thanks so much for the fantastic rating, keny! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Arlette George

July 14, 2026

5  out of  5
rating by Arlette George
"Rohan did a great job reviewing my policies!"
We responded:
"Arlette, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Charles Berrouet’s Team is just a call or email away!"
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Reza McReynolds

July 14, 2026

5  out of  5
rating by Reza McReynolds
"Friendly and accommodating"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Charles Berrouet’s Team. "
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Ronald Sampson

July 13, 2026

5  out of  5
rating by Ronald Sampson
"Daja was definitely amazing she helped me find a much better deal with State Farm… I will definitely recommend her to anyone who’s looking yo get the best rates in insurance."
We responded:
"Ronald, thank you for leaving us such a positive review on Google! We are so happy to hear that Daja was able to assist you in finding a much better deal with our office. We pride ourselves on providing excellent service and helping our customers secure the best rates.
Daja is a valued member of our team, and we will make sure to pass on your kind words to her. We are delighted that she was able to meet your expectations and provide you with the assistance you needed.
Thank you once again for recommending Daja and our office We greatly appreciate your support and look forward to serving you and anyone you refer to us in the future.
"
Profile photo of Hakim Waliyyudin

Hakim Waliyyudin

July 13, 2026

5  out of  5
rating by Hakim Waliyyudin
"Stephanie, Rohan, Daniel are a great team. Took tike to help me out and make sure I'm covered and provide discounts for a rate that works for me"
We responded:
"Thanks so much for the amazing review, Hakim! We really appreciate your support here in Philadelphia . If you ever have any questions or need insurance assistance in the future, we are just a message away!"