State Farm® Insurance Agent Charles Berrouet
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gweynid Gedeon
September 11, 2024
"Spenzer really helped me throughout the process and made it easy for me"
Claudia Rayer
September 11, 2024
"Worked with MaryBeth for an annual review consultation. Marybeth answered all my questions; provided recommendations to consider and followed up, as promised, within an hour. Professional and friendly service!"
"Claudia, thank you for taking the time to share your experience! We’re delighted to hear that MaryBeth provided you with professional, friendly service during your annual review consultation. It's great to know that she was able to answer all your questions and follow up promptly with recommendations. We appreciate your feedback and look forward to assisting you again in the future. If you need anything else, please don't hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
Kyle Madore
September 10, 2024
"Had a great experience with Malique. He was punctual and was able to provide me with quick answers to all my questions in addition to helping us increase our coverage. Definitely happy to renew with State Farm based on the customer service provided"
"Kyle, thank you for your wonderful review! We're thrilled to hear that you had a great experience with Malique. It's fantastic to know that he was punctual and provided quick answers to your questions while helping you increase your coverage. We're grateful for your decision to renew with State Farm and appreciate your recognition of our customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Charles Berrouet State Farm! "
Amara Bluem
September 8, 2024
"The insurance itself is great and is some of the cheapest in town. But the company called my *emergency contact* and tried to sell insurance to them, which struck me as wildly unprofessional"
"Amara than you for the feedback. Please contact us tomorrow- ask for the agent to share more specifics on the issue. We will look into your concern. We appreciate the feedback."
Bob Spiegel
September 8, 2024
"SCAM!!! Avoid at all costs! These guys claimed they were getting me the lowest possible rate. Pitched me a suspiciously high rate of $200/mo, then the next month my bill was $600. I called and they told me there were fees for the new policy and that I was paying for the overlap of the old coverage and that next month it'd go back down, then I got hit with another $600 bill. I now see that they signed me up for several insurance plans without my consent like disability and renters insurance. Now they're not letting me cancel my policy. I literally had to switch agents. AVOID THESE SCAM ARTISTS!!!"
"Hello Bob we are sorry to hear about your experience. Thank you for being a valued customer since 2023. We just. Reached out to try to Help address all concerns. We have additional questions to gain an understanding of your issues."
Shauntae E
August 29, 2024
"Today I had to speak with my agent to go over my renewal for my homeowners and vehicle insurance. I had the pleasure of speaking with Malique today. I had so many questions about my homeowners policy and Malique was able to explain everything I needed to know. The conversation didn't make me feel like I was just a "customer" but more like family. He listened & explained without making things sound complicated. I appreciate doing business with people like that. State Farm will continue to be the insurance company that covers my home & vehicle. I will continue to speak highly of them & continue to recommend them. Thanks State Farm"
"Shauntae, thank you for your wonderful feedback! We're so glad to hear that Malique was able to provide you with the clarity and support you needed regarding your homeowners and vehicle insurance renewal. Making our customers feel like family and ensuring they fully understand their policies is our top priority. We truly appreciate your trust in State Farm and your willingness to recommend us to others. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for being a valued customer!"
Joe Rose
August 26, 2024
"Mateo was extremely helpful and friendly throughout the entire process of insuring our new car. He explained every detail!"
"Joe, we're thrilled to hear about your positive experience with Mateo! It's fantastic to know that he was extremely helpful and friendly while assisting you with insuring your new car. Providing thorough explanations is something we take pride in, and we're glad he made the process easy for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
Gwen Irby
August 21, 2024
"Perfect professional voice and conversation. Malik ensured I understood the upgrades and renewal benefits. Thank you"
"Gwen, thank you for your kind words! We’re delighted to hear that Malique provided you with a professional conversation while ensuring you understood the upgrades and renewal benefits. Clear communication is essential to us, and we’re glad you had such a positive experience. We appreciate your feedback, and if you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
Katie Chockley
August 9, 2024
"Malique was very clear and friendly when explaining the insurance policies and any potential changes in policy."
"Katie, thank you for your wonderful feedback! We're glad to hear that Malique provided clear and friendly explanations of the insurance policies and any potential changes. Ensuring our customers understand their coverage is a top priority for us. We appreciate you taking the time to share your thoughts, and if you have any more questions or need assistance, please feel free to reach out!"
QQ’s Way
August 8, 2024
"i really appreciate state farm scarlet Gomez help me out and she was very patient with me i really appreciate her and i recommend this company ask for scarlet tell her Rocky sent you she will make sure u get the best quote that’s fit for you i promise u that so go ahead head over and give them a call"
"Thank you for your wonderful review! We're so glad to hear that Scarlet provided you with patient and helpful service. Your recommendation means a lot to us, and we’re thrilled to know that you had a positive experience finding the best quote for your needs. We’ll be sure to pass on your kind words to Scarlet. If you or anyone else has questions or needs assistance, don’t hesitate to reach out. Thank you for choosing Charles Berrouet State Farm"
Bama Magassa
August 6, 2024
"I spoke with Herline over the phone and was serviced by Stephanie when I went into the building and they both provided wonderful service and answered every question I asked with clarity to ensure I understood what I was trying to understand. Very polite and sweet."
"Bama, Thank you for your kind words! We’re delighted to hear that you received wonderful service and that your questions were answered with clarity. Providing polite and thorough assistance is what we strive for, and we're glad you had such a positive experience. Your feedback is greatly appreciated, and if you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
michelle ritrovato
July 31, 2024
"Matteo was extremely helpful and informative. I called in to obtain renters insurance and ending up bundling home, auto and renters. Switching our own home and auto policy to Allstate has saved us money and gave us peace of mind. My dad passed away 2 years ago, so it is just me and my mom and these types of things can be overwhelming to put in place as it was always handled for us before. Matteo explained everything very clearly to my mom and expanded her understanding of the process overall, which I am very grateful for. We looking forward to working with Matteo for the foreseeable future."
"Michelle, thank you for sharing your experience! We're thrilled to hear that Matteo was able to assist you and your mom with obtaining renters insurance and bundling your home and auto policies. It means a lot to us that he was able to provide clear explanations and guidance during a time when these decisions can be overwhelming. We're glad that the switch has not only saved you money but also brought you peace of mind. Your appreciation for Matteo’s help is truly valuable, and we’ll ensure he is recognized for his outstanding service. We're looking forward to continuing to work with you in the future, and if you have any more questions or need assistance, please don't hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
Jerry Brenoskie
July 26, 2024
"I got insurance with the help of Daja. She was very efficient in getting me the coverage I needed and was very kind and easy to talk to. On the whole she made the whole process way easier than I thought it would be."
"Jerry, thank you for your wonderful feedback! We're so glad to hear that Daja was able to assist you efficiently and provide the coverage you needed. It's great to know that she made the process easier and that you found her kind and approachable. We truly appreciate your kind words and support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
Massaran Cisse
July 26, 2024
"My service here was very good and Daja was very receptive and helpful when it came to getting me the coverage I needed."
""Massaran, we're delighted to hear that you had a great experience with our office! Thank you for highlighting Daja's responsiveness and helpfulness in ensuring you received the coverage you needed. Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out. Thank you for choosing Charles Berrouet State Farm!"
Nicola Buckley
July 25, 2024
"This office gave me a very confident and amazing experience."
"Nicole, thank you for your feedback! We're delighted to hear that you had an amazing experience at our office. Your satisfaction means the world to us, and we strive to provide the best service possible to all our customers. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Charles Berrouet State Farm, and we look forward to serving you again in the future!"
Keturah Rawls
July 25, 2024
"Daja is AMAZING!! Extremely competent. Very professional and most importantly, customer oriented! Daja was genuinely interested in finding me the best quote. The entire process was quick and easy on my mental and my wallet! Very appreciative and a satisfied customer!! Thank you"
"Keturah, thank you so much for your wonderful review! We're thrilled to hear that Daja provided you with such exceptional service. It's fantastic to know that she was able to assist you in finding the best quote while making the entire process quick and easy for you. We truly value your feedback and are glad to have customers like you who appreciate Daja's professionalism and customer-oriented approach. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. If you need any further assistance, please feel free to reach out. Thank you for choosing Charles Berrouet State Farm!"
Ahmad Abed
July 24, 2024
"Spoke to Daja. She was prompt, clear, friendly and very helpful!"
"Ahmad, thank you for your feedback! We're so glad to hear that Daja provided you with prompt, clear, and friendly assistance. It's fantastic to know that she was able to help you effectively. We appreciate you taking the time to share your experience, and we'll make sure to pass your kind words along to Daja. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
Star Nash
July 23, 2024
"I had a really great experience with Spenzer Louis he was awesome, I was really happy with my outcome, he really tried his best to make sure I received the best insurance quote possible very grateful"
"Star, thank you for your wonderful review! We're thrilled to hear that you had a great experience with Spenzer. It's fantastic to know that he went above and beyond to ensure you received the best insurance quote possible. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your gratitude. We will definitely pass along your kind words to Spenzer. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing Charles Berrouet State Farm!"
Daniel Castano
July 22, 2024
"Just got an insurance for an engagement ring and Mateo was very friendly and also was well educated. He walked me thru the process and was helping every step of the way."
"Daniel, thank you for sharing your experience! We're so glad to hear that Mateo provided you with friendly and knowledgeable service while you were getting insurance for your engagement ring. It's wonderful that he was able to guide you through the process and assist you every step of the way. We will be sure to pass along your kind words to Mateo. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
Jus 267
July 22, 2024
"Very professional great customer service got me what I needed , Highly recommend"
"Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our professional customer service team and that we were able to provide you with what you needed. Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!"
N2itive B
July 18, 2024
"I had a great conversation with Stephanie about my home and auto policy. She was knowledgeable, kind, patient, detailed, answered my questions, addressed my concerns, and spoke to me and not at me. Thank you Stephanie."
"Thank you for sharing your positive experience with Stephanie! We are delighted to hear that she provided you with excellent service and took the time to address all your needs. We will ensure that your feedback is passed along to Stephanie. At Charles Berrouet State Farm, we strive to provide outstanding customer service, and we are thrilled that Stephanie met your expectations. We appreciate your loyalty and look forward to assisting you with your insurance needs in the future"
BLABOU Godwin
July 17, 2024
"Je suis très ravie et satisfait de l'assistance de Mr Spenzer. Il est vraiment au sommet de son travail. Très patient et surtout avec un atout de bilingue qui m'a beaucoup arrangé à bien s'exprimer pour une meilleure communication. Encore une fois Mr Spenzer recevez les 5 étoiles de votre assistance."
"Blabou, we are thrilled to hear about your satisfaction with Spenzer's assistance! It's fantastic to know that he exceeded your expectations with his patience and bilingual advantage, enabling effective communication. Your kind words mean a lot to us, and Spenzer will be delighted to receive your 5-star rating. If you ever need further assistance or have any more questions, please don't hesitate to reach out. Thank you for choosing us and for recognizing Spenzer's exceptional service!"
Timothy Loach
July 17, 2024
"Great and helpful"
"Timothy, we are glad to hear that you found the service and our team great and helpful! If you ever have any questions or need further assistance, feel free to reach out. Thank you for your feedback!"
Brenda Chisholm
July 15, 2024
"Deja, is always helpful whenever I have issues as she works hard diligently to resolve the problem. She is kind and very patient with the many questions I may have. I appreciate the time she takes to review any changes and explain details to my policy. I really appreciate her!! 😊"
"Brenda, thank you for sharing your experience! We're delighted to hear that Daja has been consistently helpful, kind, and patient in addressing any issues or questions you may have. Providing detailed explanations and taking the time to review changes to your policy are essential aspects of our service, and we're glad Daja has exceeded your expectations. Your appreciation means a lot to us, and we'll make sure to pass on your kind words to Daja. If you ever need further assistance or have more questions in the future, feel free to reach out. Thank you for choosing Charles Berrouet State Farm for your insurance needs!"
Sogbe Kaba
July 10, 2024
"Deja is a very nice agent. She’s very helpful and makes getting quotes enjoyable. She’ll make sure you get the best deals 😁"
"Sogbe, thank you for your kind words! We're thrilled to hear that Daja provided you with a friendly and enjoyable experience while helping you get quotes and ensuring you receive the best deals. Customer satisfaction is a top priority for us, and we're glad Daja's service met your expectations. Your feedback is truly appreciated, and we'll be sure to pass on your compliments to Daja. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for choosing Charles Berrouet State Farm!"