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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Steinberg Briskin

Gloria Steinberg Briskin

August 18, 2026

5  out of  5
rating by Gloria Steinberg Briskin
"Stephanie is always available to answer my questions and she is a joy to work with."
We responded:
"Thank you so much for the 5 stars, Gloria! We truly appreciate your feedback and are always happy to help whenever you need us. "
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ZOUMANA FOFANA

August 18, 2026

5  out of  5
rating by ZOUMANA FOFANA
"She the best agent I had for a while
She joyfully and professional
Very satisfied"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Philadelphia to know you had such a great experience with us. "
Profile photo of Kauz “Kauz789” 789

Kauz “Kauz789” 789

August 17, 2026

5  out of  5
rating by Kauz “Kauz789” 789
"Awsome review"
We responded:
"Hi Kauz, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Charles Berrouet, Your State Farm Agent "
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Abby

August 14, 2026

5  out of  5
rating by Abby
"Daniel is great! Saved me time and money!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jean Gethro MATHON

August 14, 2026

5  out of  5
rating by Jean Gethro MATHON
"Lenecia did a good job and she’s a professional"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Charles Berrouet’s Team. "
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Donna Surratt

August 13, 2026

5  out of  5
rating by Donna Surratt
"Stephanie was absolutely amazing! She was patient, understanding, and took the time to explain everything to me in a way that I could actually understand. She helped me understand exactly what I was paying for and made sure I felt comfortable with everything. I really appreciate her time, patience, and willingness to help. Great customer service!"
We responded:
"Donna, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Gregory Purvis

August 13, 2026

5  out of  5
rating by Gregory Purvis
"Very satisfied"
We responded:
"Thank you so much for the 5 stars, Gregory! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Timothy Loach

August 12, 2026

5  out of  5
rating by Timothy Loach
"Great and helpful. Stephanie is the best :)"
We responded:
"Timothy, we are glad to hear that you found the service and our team great and helpful! If you ever have any questions or need further assistance, feel free to reach out. Thank you for your feedback!"
Profile photo of Mike Bayru

Mike Bayru

August 6, 2026

5  out of  5
rating by Mike Bayru
"Rohan did a great job helping me get cheaper and better insurance! And excellent customer service"
We responded:
"Thank you so much for your wonderful feedback of us here at Charles Berrouet’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Charles Berrouet’s Insurance Team "
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tracy bethea

August 6, 2026

5  out of  5
rating by tracy bethea
"Ive always had positive interaction at this office. Stephanie and Scarlett are great!!!"
We responded:
"Thank you for the 5-star review of Charles Berrouet’s team - we really appreciate your kind words! "
Profile photo of NIcola Buckley

NIcola Buckley

August 5, 2026

5  out of  5
rating by NIcola Buckley
"My agent was very helpful very respectful."
We responded:
"NIcola, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Barbara Cherry

Barbara Cherry

July 31, 2026

5  out of  5
rating by Barbara Cherry
"Stephanie was great and patient. Really helped us out with! :)"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Philadelphia. "
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Emmitt Griffith

July 31, 2026

5  out of  5
rating by Emmitt Griffith
"It was great and I got the best help I could ever get. She was very helpful in getting me the best insurance because she listened to what I wanted and executed perfectly. Herline, your the best thank you."
We responded:
"Emmitt, thank you for the amazing review! Our Philadelphia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Charles Berrouet, your State Farm Agent "
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Darvin Francois

July 31, 2026

5  out of  5
rating by Darvin Francois
"Stephanie is very knowledgeable, kind and patient. She is a great agent!"
Profile photo of Mariam F Ibrahim

Mariam F Ibrahim

July 31, 2026

5  out of  5
rating by Mariam F Ibrahim
"Ms. Scarlet Gomez is the best. She is very friendly, professional, patient and love what she does. She explained everything to me clearly without being bored and she did her best to give me the best policy I can get. Thank you, Ms. Gomez! Wishing you all the best with your job!"
We responded:
"Mariam, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Philadelphia insurance team! - Your State Farm Agent, Charles Berrouet "
Profile photo of Maurice Walden

Maurice Walden

July 30, 2026

5  out of  5
rating by Maurice Walden
"Great service very efficient"
We responded:
"Maurice, thank you for your wonderful review of State Farm Agent Charles Berrouet’s Team!"
Profile photo of Nyarrah H

Nyarrah H

July 27, 2026

5  out of  5
rating by Nyarrah H
"I wanna give a thank you to the agent I spoken on the phone with for your help, it was much appreciated!"
We responded:
"Thank you so much for the 5-star rating, Nyarrah! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Charles Berrouet "
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kasan kelley

July 25, 2026

5  out of  5
rating by kasan kelley
"Scarlet was absolutely thorough and amazing with helping to get the auto portion of my insurance set up. Efficient and quick, highly recommend."
We responded:
"Thank you so much for the 5 stars, kasan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Kellyann Crawford

Kellyann Crawford

July 24, 2026

5  out of  5
rating by Kellyann Crawford
"Heline is wonderful. She was amazing and I loved working with her. Keep her on your staff."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Tony Thomas

Tony Thomas

July 24, 2026

5  out of  5
rating by Tony Thomas
"Scarlet, Stephanie and Herline make this office! They are so kind and helpful and extremely knowledgeable about insurance. Helped me out no problem!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Cheryl Mansell

Cheryl Mansell

July 24, 2026

5  out of  5
rating by Cheryl Mansell
"She was so nice she explained Me she was professional and she had patient"
We responded:
"Thanks so much for the amazing review, Cheryl! We really appreciate your support here in Philadelphia. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Chakir Bouchaib

Chakir Bouchaib

July 22, 2026

5  out of  5
rating by Chakir Bouchaib
"Stephanie was very helpful, professional, and patient. She explained my insurance options clearly and made the process easy and smooth. I truly appreciate her excellent customer service and highly recommend Stephanie and the Charles Berrouet State Farm office."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Steven Blackburn

Steven Blackburn

July 22, 2026

5  out of  5
rating by Steven Blackburn
"Agent Stephanie was friendly and courteous. She was very thorough in her explanation of my coverages and possible savings. I was able to reach her again for clarification of an issue, and she responded with the same courtesy and professionalism."
We responded:
"Steven, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of J Koffa Jr

J Koffa Jr

July 20, 2026

5  out of  5
rating by J Koffa Jr
"The best in the business! Awesome staff. Stephanie was amazing!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of N

N

July 17, 2026

5  out of  5
rating by N
"Daniel is a great agent"
We responded:
"Wow, thank you for the 5-star review, N! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "