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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rashonda

March 18, 2025

5  out of  5
rating by rashonda
"Daja was amazing with assisting me with getting a new car insurance policy. She very knowledgeable, informative and made the process super easy for me. I have been with State Farm for 11 years and don’t plan on leaving them any time soon."
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Nahum Laguerre

March 17, 2025

5  out of  5
rating by Nahum Laguerre
"So was a really great experience help me with everything ha ha ha ha ha ha ha was able to do everything by myself but to come and help me with everything so I’m very glad he was there so his name is Charles G Barra if you have any inconvenience guys you should go to his office and he will give you good services"
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widmark sam

March 14, 2025

5  out of  5
rating by widmark sam
"This office is second to none. Everyone is friendly, helpful and highly professional. They remove the complexity out of our hands and make the insurance process so simple. Charles in particular the agent is a great humanist and conversationalist. His care and sometimes humor is contagious. Thank you, State Farm family. United for life! :-)"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our team. It’s our goal to make the insurance process as simple and stress-free as possible, and we're glad to know that we succeeded in doing that for you. Charles is indeed an integral member of our team, and we’ll make sure to share your kind words with him. We appreciate your trust in us and look forward to being your insurance partner for life! Thank you for choosing Charles Berrouet State Farm!"
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Jisette Jules

March 12, 2025

5  out of  5
rating by Jisette Jules
"Great office. They helped with whole life coverage for my son all paid within 20 years"
We responded:
"Jisette, thank you for your fantastic review! We're so glad to hear that our team was able to assist you with whole life coverage for your son. It's wonderful to know that we could help you secure a bright financial future for him. If you have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your trust in us!"
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Ludov Celestine

March 12, 2025

5  out of  5
rating by Ludov Celestine
"My experience with Charles Berrouet was awesome he takes his time to explain the whole process if you ever need Car or Home insurance his the go-to guy he's gonna help you out find a good deal. Thank you Charles"
We responded:
"Ludov, thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with our office. We pride ourselves on providing thorough and personalized service, and it's great to know that Charles took the time to explain the process to you. Your recommendation means a lot to us, and we're glad we could help you find a good deal on your car or home insurance. If you ever need assistance in the future, don’t hesitate to reach out! "
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Wesler Lubin

March 6, 2025

5  out of  5
rating by Wesler Lubin
"I am really satisfied with the service that Herline provided me today. it's was perfect"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Herline. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future!"
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Elizabeth DeYenno

March 2, 2025

5  out of  5
rating by Elizabeth DeYenno
"David called about 'percs' that we have with State Farm. I didn't know about 'TING" and he sent me info on how to sign up for it. Sounds like a win-win for our home. David was well informed, pleasant. with very good communication skills."
We responded:
"Mrs. DeYenno, thank you for your gracious review!"
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Nikki Lee

February 28, 2025

5  out of  5
rating by Nikki Lee
"She’s the best Stephanie"
We responded:
"Nikki, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Stephanie. She truly is an asset to our team, and we appreciate your support. If you need anything else, feel free to reach out!"
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Mohamed Fane

February 11, 2025

5  out of  5
rating by Mohamed Fane
"She was very helpful."
We responded:
"Mohamed, thank you so much for your kind words! We're thrilled to hear that you found our service helpful. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! "
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Jay Jomanday

February 4, 2025

5  out of  5
rating by Jay Jomanday
"This has been one of the best experiences I have had with a customer service representative 10/10"
We responded:
"Jay, thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service team. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else or have further questions, don’t hesitate to reach out. We look forward to serving you again!"
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karl edler

January 31, 2025

5  out of  5
rating by karl edler
"My insurance rate had gone up with another company, so Melissa helped lower my rate. She answered all of my questions and provided great customer service. I would recommend working with her and State Farm"
We responded:
"Karl, thank you so much for your wonderful review! We're thrilled to hear that Melissa was able to help you lower your insurance rate and provide you with the excellent customer service we strive for. Your recommendation means a lot to us, and we’re glad to have you as part of the Charles Berrouet State Farm family. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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Charles Farley

January 30, 2025

5  out of  5
rating by Charles Farley
"Stephanie was very patient and kind. She helped me with all the paperwork I needed and even helped me set up a state farm account and my safe abs save discount. Charles, Stephanie deserves a raise!"
We responded:
"Charles, thank you for your fantastic review! We’re so glad to hear that Stephanie provided you with such patient and kind service. It’s great to know she was able to assist you with the paperwork and help you set up your State Farm account and Drive Safe and Save discount. We truly appreciate your feedback, and we will certainly pass along your kind words to her. If you need anything else, feel free to reach out anytime!"
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Bernard Lambert

January 24, 2025

5  out of  5
rating by Bernard Lambert
"Very pleasant and easy to talk to Daja. Made me feel comfortable"
We responded:
"Bernard, thank you for your kind words! We’re so glad to hear that Daja made you feel comfortable and was pleasant to talk to. Creating a welcoming environment for our clients is a top priority, and it’s wonderful to know that we succeeded with you. We appreciate your feedback and look forward to serving you again soon!"
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Tanaysha Reed

January 23, 2025

5  out of  5
rating by Tanaysha Reed
"My Pennsylvania Auto Insurance agent (Daja) went "above and beyond" for me by actively taking extra steps to assist me by treating me as an individual with unique circumstances, proactively researching better coverage and cheaper options, when other insurance companies told me I was not eligible for coverage this agent did not give up on me Thank you Charles Berrouet State Farm you have a customer for life!"
We responded:
"Tanaysha, thank you so much for your kind words! We're thrilled to hear about your positive experience with Daja. Our team strives to provide personalized service and find the best solutions for our clients, and it’s wonderful to know that Daja went above and beyond for you. Your satisfaction means the world to us, and we look forward to serving you for many years to come! If you ever need assistance in the future, don’t hesitate to reach out"
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kendrell warren

January 20, 2025

5  out of  5
rating by kendrell warren
"Stephanie did a great job following up and making sure all my issues were resolved in a timely manner. I am grateful for her help and happy to be a client of statefarm."
We responded:
"Kendrell, thank you for your wonderful feedback! We're so glad to hear that Stephanie did a great job in following up and resolving your issues promptly. Your appreciation means a lot to us, and we’re happy to have you as a client of Charles Berrouet State Farm. If you need any further assistance, don’t hesitate to reach out!"
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Maymuna Siddiquea

January 16, 2025

5  out of  5
rating by Maymuna Siddiquea
"Scarlet was simply the BEST!!"
We responded:
"Maymuna, thank you for your enthusiastic feedback! We're so glad to hear that Scarlet provided you with such excellent service. Your kind words are greatly appreciated, and we look forward to assisting you again in the future!"
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Kerri Mcginn

January 13, 2025

5  out of  5
rating by Kerri Mcginn
"Daja was extremely helpful & worked with me to get the exact coverage I needed, I would definitely recommend working with her for all your insurance needs!"
We responded:
"Keri, thank you for your wonderful feedback! We're thrilled to hear that Daja was extremely helpful in finding the exact coverage you needed. Your recommendation means a lot to us, and we appreciate you sharing your experience. If you need further assistance, don’t hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
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Latonya walls

January 10, 2025

5  out of  5
rating by Latonya walls
"From the time I started talking to MaryBeth. She has been a blessing to me. With helping me get homeowner insurance. God placing the right people at the right time. And I'm sooooooooo Thankful for her."
We responded:
"Latonya, thank you for your heartfelt feedback! We're so happy to hear that MaryBeth has been a blessing to you while helping you with your homeowner insurance. Your gratitude is truly appreciated, and we're glad to have such dedicated team members to assist you. If you need anything else, don't hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
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yolanda blalock

January 8, 2025

5  out of  5
rating by yolanda blalock
"Herline was the most professional service representative I’ve ever encountered in a very long time. Her personality is the best. And she goes beyond and above the call of duty. Heline also is an excellent attribute to the State Farm establishment and deserves a Raise!! God Bless, Yolanda BLALOCK"
We responded:
"Thank you so much for your incredible feedback, Yolanda! We're thrilled to hear that Herline provided you with such outstanding service and made a positive impression. Your recognition of her professionalism and dedication means the world to us, and we’ll be sure to pass along your kind words to her. If you need anything else, please don't hesitate to reach out."
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Audrey Butler

January 7, 2025

5  out of  5
rating by Audrey Butler
"Agent Herline Pradere was so professional she was very good I certainly appreciate her"
We responded:
"Audrey, thank you for your kind words! We're glad to hear that Herline provided you with professional and exceptional service. Your appreciation means a lot to us, and we’re here to help whenever you need assistance"
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James Carter

December 28, 2024

5  out of  5
rating by James Carter
"Charles and his team of professionals are very informative and helpful in providing insight to having the right insurance coverage based on my budget and needs. I have been a customer of this office since 2018 and cannot remember a time when I didn’t feel comfortable taking insurance advice from Charles, Spencer or etc. Thank you for the excellent service, me and my family are very grateful!"
We responded:
"James, we sincerely appreciate your kind words! We're thrilled to hear that Charles, Spenzer, and the entire team have consistently provided you with informative and helpful service since 2018. Ensuring that our customers feel comfortable and confident in their insurance choices is our top priority. It means so much to us that you and your family trust us for your insurance needs. Thank you for being a valued customer, and if you ever need assistance or have questions, please don't hesitate to reach out. Thank you for choosing Charels Berrouet State Farm!"
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Sephora Senestant

December 26, 2024

5  out of  5
rating by Sephora Senestant
"I would like to personally thank Stephanie Depestre. I came in today to review a policy because I have been deciding on where I should go for auto insurance. Stephanie was very patient, tentative, diligent and helpful throughout the entire process. Stephanie took her time to show me different quotes and policies which gave me the opportunity to make a smart decision. I am very happy and satisfied with my new policy at AllState. Who needs Jake when you have Stephanie?"
We responded:
"Sephora, thank you so much for your wonderful review! We truly appreciate you taking the time to acknowledge Stephanie’s exceptional service. Her patience, diligence, and commitment to helping you find the right policy are what we strive for at Charles Berrouet State Farm. We’re thrilled to hear that you're happy and satisfied with your new policy. Who needs Jake indeed when we have dedicated team members like Stephanie? We look forward to serving you in the future!"
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Chris Trower

December 26, 2024

5  out of  5
rating by Chris Trower
"Smooth, helpful, friendly service. Offered me more value for basically the same price of what I was already paying. I definitely recommend. 👍🏾"
We responded:
"Chris, thank you for your fantastic review! We're delighted to hear that you experienced smooth, helpful, and friendly service. It's great to know we could offer you more value at a competitive price. We truly appreciate your recommendation and look forward to assisting you in the future! Thank you for choosing Charles Berrouet State Farm!"
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Reckenson Badet

December 13, 2024

5  out of  5
rating by Reckenson Badet
"I couldn’t be happier with the outstanding service from Charles Barrouet State Farm Insurance Agency! From the moment I reached out, the entire team was professional, knowledgeable, and incredibly friendly. Charles and his staff took the time to explain all my insurance options and helped me tailor a policy that fit my needs and budget perfectly. What truly sets this agency apart is their commitment to customer care. They’re always responsive, whether it’s answering questions or addressing concerns, and they go above and beyond to make sure I feel valued as a client. If you’re looking for an insurance agency that genuinely cares about your well-being and provides exceptional service, look no further than Charles Barrouet State Farm. Highly recommended!"
We responded:
"Reckenson, we're so grateful for your thoughtful review! It’s wonderful to hear that you had an outstanding experience with our entire team. We strive to provide professional, knowledgeable, and friendly service, and we’re glad that we could help you tailor a policy that fits your needs and budget. Your recognition of our commitment to customer care means a lot to us. Thank you for highly recommending us! If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate you choosing Charles Berrouet State Farm!"
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Linda Samuel

December 12, 2024

5  out of  5
rating by Linda Samuel
"Herline Pradere help me save money on my new policy. She's very professional, helpful, and very experienced with what she does. Thank you so much with saving me money."
We responded:
"Linda, we're thrilled to hear that Herline was able to help you save money on your new policy! Her professionalism and expertise are truly valued, and we're glad you had a positive experience. Thank you for your kind words, and if you have any further questions or need assistance, please don’t hesitate to reach out and choosing Charles Berrouet State Farm!"