
State Farm® Insurance Agent Charles Berrouet
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maelle Methelus
May 31, 2025
"Great service"
"Thank you for this amazing review! "
Pequiet Methelus
May 31, 2025
"Great service and experience."
"Thank you for choosing our team on expanding your insurance protection. Securing whole life insurance is the best decision you could have made and we are glad we helped with the plan that meet your budget and needs"
Johnnylee Benitez
May 29, 2025
"Daja was absolutely amazing ! I just left USAA after over 10 years just because Daja made this process so much easier, best customer service and I’ve done customer service for a long time ! She was just phenomenal. She broke everything down for me and without hesitation understood all of my needs ! I would recommend her to anyone !"
"We are delighted to have made the process easy, simple and hassle free for you while rooted on your needs!"
Shakia Bundy
May 28, 2025
"Mr. Berrouet is by far the best State Farm agent I have dealt with. I have been a customer of the insurance company for close to 20 years now. He is very thorough and personable."
"Mrs Bundy, it was great meeting your family and recommending solutions for your needs. Thank you for allowing us to help you save on the best auto-home protection for you!"
Rearcie Roberts
May 23, 2025
"Herline Pradete, actually took time to explain everything I needed to know about purchasing auto insurance. My questions wer answered to my satisfaction. She was very patient and kind. I would recommend her to anyone who's looking to purchase State Farm Insurance. I am very satisfied with her professionalism."
"Thank you for your wonderful review, Rearcie! We're thrilled to hear that Herline Pradete took the time to thoroughly explain everything you needed to know about purchasing auto insurance. It's great to know that she was patient, kind, and able to answer all your questions to your satisfaction. We truly appreciate your recommendation and are glad you had a positive experience with her professionalism. If you need any further assistance, please feel free to reach out!"
Ashley V
May 20, 2025
"Scarlett is great! Good communication and very responsive!"
"Thank you so much for your kind words, Ashley! We're delighted to hear that Scarlett provided you with excellent communication and responsiveness. We strive to ensure our clients feel supported every step of the way. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
Stacey Brown
May 20, 2025
"Judy, I mean Stephanie :) was pleasant to work with. I was pretty annoyed bc of the terrible service I’d received from the two previous agencies. But she, along with David constantly reinforced what sets them apart."
"Thank you for your feedback! We're thrilled to hear that, Stephanie! was able to provide you with a positive experience, especially after your previous frustrations. It's great to know that both she and David were able to demonstrate what makes our agency stand out. We truly value your business and appreciate your patience. If you have any further questions or need assistance, please don’t hesitate to reach out!"
Scarly Descardes
May 17, 2025
"I don’t usually leave reviews, but I wanted to take a moment to shout out our agent, Charles Berrouet. He’s truly been a blessing to our family. He’s diligent, compassionate, and incredibly thoughtful in his work. State Farm is lucky to have someone like him on their team!"
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Charles Berrouet has made such a positive impact on your family. His diligence, compassion, and thoughtfulness are qualities we truly value, and we’re proud to have him on our team. Your kind words mean a lot to us, and we appreciate your support! If you need anything else, please don’t hesitate to reach out."
Kenyatta Cook
May 16, 2025
"Herline Is The Best Office Representative Ever! Her Customer Service Is Over The Top Awesome! Thank you So Much"
"Thank you for your fantastic review! We're so glad to hear that Herline made such a positive impact on your experience. Providing exceptional customer service is our goal, and it's wonderful to know that Herline exceeded your expectations. We appreciate your kind words and look forward to serving you again soon! "
Gloria Henson
May 16, 2025
"I received high quality service from Ms.Daja Williams. I highly recommend this business. Ms. Daja was very nice, positive, and professional. She went the extra mile to ensure that my needs were met. I felt that she listened to me, and gave me exceptional service."
"Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Ms. Daja Williams. Providing high-quality service and ensuring our clients feel heard and valued is our top priority. Your recommendation means a lot to us, and we will be sure to share your kind words with Daja. We look forward to serving you again in the future!"
Jean Duret
May 13, 2025
"She’s very knowledgeable, polite and professional.Thanks for your supports, services and specially for taking time to make me understand about the motor vehicles insurance policy and allowing me to make the right choices. You are amazing!! Thanks for everything and definitely because of you, I will recommend everyone that God places in my path. Thanks, Blessings Always!!"
"Dear Jean Duret, Thank you so much for your kind words and thoughtful review! I’m thrilled to hear that you found our office assistance helpful and that I could help you understand your motor vehicle insurance policy. It’s always my goal to provide clear and comprehensive support, and I'm glad that you felt empowered to make the right choices. Your willingness to recommend our services to others means the world to me, and I truly appreciate your blessings. If you ever have more questions or need further assistance in the future, please don’t hesitate to reach out. Wishing you all the best! Warm regards,"
Jerry Paul
May 10, 2025
"The best experience I can said about Herline it’s because she’s did her best for me to get back with State Farm again also she did a great job"
"Thank you, Jerry Paul, for your kind words! We're thrilled to hear that Herline provided you with such a positive experience and helped you reconnect with State Farm. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you need any further assistance, feel free to reach out!"
teresa pearsall
May 9, 2025
"David was excellent. Thank you!"
"Thank you so much, Teresa! We're delighted to hear that David provided you with excellent service. Your appreciation means a lot to us, and we’re grateful for your feedback. If you need anything else, don’t hesitate to reach out!"
K. Swann
May 9, 2025
"Evelyn helped me, very efficient"
"Thank you, K. Swann! We're glad to hear that Evelyn provided you with efficient assistance. Your feedback is greatly appreciated, and we're here to help if you need anything else!"
Francis Pierre
May 8, 2025
"Charles gave me the best insurance deal I had since 15 years in New Jersey. I highly recommend him."
"Thank you so much for your wonderful review, Francis! We're thrilled to hear that Charles was able to provide you with such a great insurance deal. His dedication to helping clients find the best options is truly commendable. We appreciate your recommendation and look forward to serving you again in the future!"
Derrick Massey
May 8, 2025
"Limited pay whole life is the best kept secret of State Farm- please ask Charles and team to share it with you all"
"Thank you for your insightful review, Derrick! We're glad to hear that you value the limited pay whole life option from State Farm. Charles and the team are always eager to share the benefits of this product with our clients. We appreciate your recommendation and look forward to helping more people discover this great opportunity!"
Nakia Smith
May 8, 2025
"Herline went above and beyond to help us find affordable insurance, and her customer service was outstanding. She treated us with genuine care and patience throughout the entire process. I’m so glad I made the switch to State Farm, Herline made the transition seamless and took the time to thoroughly explain every detail of our new policy."
"Thank you so much for your heartfelt review, Nakia! We're delighted to hear that Herline provided you with exceptional service and made your transition to State Farm a seamless experience. Her dedication to ensuring that you understood every detail of your new policy truly reflects our commitment to our clients. We appreciate your trust in us and are thrilled to have you as part of the State Farm family!"
Earl Powell
May 8, 2025
"Stephanie good 👍"
"Thank you for your brief but positive review, Earl! We're glad to hear you had a good experience with Stephanie. We appreciate your support!"
Ronel Joseph
May 5, 2025
"This office has outstanding service and is super professional thank you Stéphanie"
"Thank you for your fantastic review, Ronel! We're thrilled to hear that you received outstanding service from our team. Stéphanie is dedicated to providing a professional experience for all our clients. We appreciate your kind words and look forward to assisting you again in the future!"
Natasha Nottingham
May 2, 2025
"Herline was very helpful and accommodating to my insurance needs.. very pleasant I really enjoyed working with Herline.😄"
"Dear Natasha, Thank you for your kind words about Herline! We're delighted to hear that she was helpful and accommodating to your insurance needs. It's wonderful to know that you enjoyed working with her. Her positive attitude and dedication to customer service truly make a difference. If you need any further assistance in the future, please feel free to reach out! Best wishes,"
Diane Johnson
May 2, 2025
"I. I been with this office, many years and they're very good. Wouldn't go to no other company."
"Dear Diane, Thank you for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you’ve had such a positive experience with our office over the years. Your trust means the world to us, and we’re committed to continuing to provide you with the best service possible. If you ever need anything, please don’t hesitate to reach out! "
Christopher Hall
May 1, 2025
"Just want to give credit to Stephanie for solid and sound advice for my insurance endeavors. She was sure to give me the information and advice for seeing which insurance policies would make sense for me and my lifestyle. Very kind and respectful in discussing complicated details of everything as well"
"Dear Christopher, Thank you so much for taking the time to share your positive experience with Stephanie! We're thrilled to hear that she provided you with solid advice tailored to your insurance needs. It’s wonderful to know that her kindness and respect made the process of discussing complicated details easier for you. We truly appreciate your feedback and are glad to have Stephanie on our team. If you have any more questions or need further assistance, please don’t hesitate to reach out!"
Perla Polanco
April 30, 2025
"Scar is the best!"
"Dear Perla, Thank you so much for your enthusiastic review! We're thrilled to hear that you think Scarlet is the best! We’re proud to have her on our team, and your feedback truly brightens our day. If you ever need anything or have more to share, don’t hesitate to reach out!"
Joes Big
April 30, 2025
"Charles is a good guy and he provides good service. I have been using him for over 5 years at state Farm. He is number one keep it up.charles continues to provide service to the community. Bon bagay Charles, ou edé nenpòt moun kelke swa lang li palé a kenbé la frè pam kontinyé bay bon sèvis ."
"Thank you so much for your kind words, Joe! We're thrilled to hear that you’ve had such a positive experience with Charles over the past five years. His dedication to providing excellent service truly makes a difference in the community. We appreciate your support and look forward to continuing to serve you!"
shanley waterson
April 25, 2025
"Scarlet is the absolute sweetest! First time getting renters insurance and she made the process so easy and explained everything to me in detail! So so happy to work with her and statefarm!"
"Thank you so much for your lovely review, Shanley! We're thrilled to hear that Scarlet made your first experience with renters insurance a smooth and enjoyable one. It's wonderful to know that she took the time to explain everything in detail. We’re so glad you chose to work with her and State Farm! If you have any more questions or need further assistance, don’t hesitate to reach out!"