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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maymuna Siddiquea

January 16, 2025

5  out of  5
rating by Maymuna Siddiquea
"Scarlet was simply the BEST!!"
We responded:
"Maymuna, thank you for your enthusiastic feedback! We're so glad to hear that Scarlet provided you with such excellent service. Your kind words are greatly appreciated, and we look forward to assisting you again in the future!"
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Kerri Mcginn

January 13, 2025

5  out of  5
rating by Kerri Mcginn
"Daja was extremely helpful & worked with me to get the exact coverage I needed, I would definitely recommend working with her for all your insurance needs!"
We responded:
"Keri, thank you for your wonderful feedback! We're thrilled to hear that Daja was extremely helpful in finding the exact coverage you needed. Your recommendation means a lot to us, and we appreciate you sharing your experience. If you need further assistance, don’t hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
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Latonya walls

January 10, 2025

5  out of  5
rating by Latonya walls
"From the time I started talking to MaryBeth. She has been a blessing to me. With helping me get homeowner insurance. God placing the right people at the right time. And I'm sooooooooo Thankful for her."
We responded:
"Latonya, thank you for your heartfelt feedback! We're so happy to hear that MaryBeth has been a blessing to you while helping you with your homeowner insurance. Your gratitude is truly appreciated, and we're glad to have such dedicated team members to assist you. If you need anything else, don't hesitate to reach out. Thank you for choosing Charles Berrouet State Farm!"
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yolanda blalock

January 8, 2025

5  out of  5
rating by yolanda blalock
"Herline was the most professional service representative I’ve ever encountered in a very long time. Her personality is the best. And she goes beyond and above the call of duty. Heline also is an excellent attribute to the State Farm establishment and deserves a Raise!! God Bless, Yolanda BLALOCK"
We responded:
"Thank you so much for your incredible feedback, Yolanda! We're thrilled to hear that Herline provided you with such outstanding service and made a positive impression. Your recognition of her professionalism and dedication means the world to us, and we’ll be sure to pass along your kind words to her. If you need anything else, please don't hesitate to reach out."
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Audrey Butler

January 7, 2025

5  out of  5
rating by Audrey Butler
"Agent Herline Pradere was so professional she was very good I certainly appreciate her"
We responded:
"Audrey, thank you for your kind words! We're glad to hear that Herline provided you with professional and exceptional service. Your appreciation means a lot to us, and we’re here to help whenever you need assistance"
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James Carter

December 28, 2024

5  out of  5
rating by James Carter
"Charles and his team of professionals are very informative and helpful in providing insight to having the right insurance coverage based on my budget and needs. I have been a customer of this office since 2018 and cannot remember a time when I didn’t feel comfortable taking insurance advice from Charles, Spencer or etc. Thank you for the excellent service, me and my family are very grateful!"
We responded:
"James, we sincerely appreciate your kind words! We're thrilled to hear that Charles, Spenzer, and the entire team have consistently provided you with informative and helpful service since 2018. Ensuring that our customers feel comfortable and confident in their insurance choices is our top priority. It means so much to us that you and your family trust us for your insurance needs. Thank you for being a valued customer, and if you ever need assistance or have questions, please don't hesitate to reach out. Thank you for choosing Charels Berrouet State Farm!"
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Sephora Senestant

December 26, 2024

5  out of  5
rating by Sephora Senestant
"I would like to personally thank Stephanie Depestre. I came in today to review a policy because I have been deciding on where I should go for auto insurance. Stephanie was very patient, tentative, diligent and helpful throughout the entire process. Stephanie took her time to show me different quotes and policies which gave me the opportunity to make a smart decision. I am very happy and satisfied with my new policy at AllState. Who needs Jake when you have Stephanie?"
We responded:
"Sephora, thank you so much for your wonderful review! We truly appreciate you taking the time to acknowledge Stephanie’s exceptional service. Her patience, diligence, and commitment to helping you find the right policy are what we strive for at Charles Berrouet State Farm. We’re thrilled to hear that you're happy and satisfied with your new policy. Who needs Jake indeed when we have dedicated team members like Stephanie? We look forward to serving you in the future!"
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Chris Trower

December 26, 2024

5  out of  5
rating by Chris Trower
"Smooth, helpful, friendly service. Offered me more value for basically the same price of what I was already paying. I definitely recommend. 👍🏾"
We responded:
"Chris, thank you for your fantastic review! We're delighted to hear that you experienced smooth, helpful, and friendly service. It's great to know we could offer you more value at a competitive price. We truly appreciate your recommendation and look forward to assisting you in the future! Thank you for choosing Charles Berrouet State Farm!"
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Reckenson Badet

December 13, 2024

5  out of  5
rating by Reckenson Badet
"I couldn’t be happier with the outstanding service from Charles Barrouet State Farm Insurance Agency! From the moment I reached out, the entire team was professional, knowledgeable, and incredibly friendly. Charles and his staff took the time to explain all my insurance options and helped me tailor a policy that fit my needs and budget perfectly. What truly sets this agency apart is their commitment to customer care. They’re always responsive, whether it’s answering questions or addressing concerns, and they go above and beyond to make sure I feel valued as a client. If you’re looking for an insurance agency that genuinely cares about your well-being and provides exceptional service, look no further than Charles Barrouet State Farm. Highly recommended!"
We responded:
"Reckenson, we're so grateful for your thoughtful review! It’s wonderful to hear that you had an outstanding experience with our entire team. We strive to provide professional, knowledgeable, and friendly service, and we’re glad that we could help you tailor a policy that fits your needs and budget. Your recognition of our commitment to customer care means a lot to us. Thank you for highly recommending us! If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate you choosing Charles Berrouet State Farm!"
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Linda Samuel

December 12, 2024

5  out of  5
rating by Linda Samuel
"Herline Pradere help me save money on my new policy. She's very professional, helpful, and very experienced with what she does. Thank you so much with saving me money."
We responded:
"Linda, we're thrilled to hear that Herline was able to help you save money on your new policy! Her professionalism and expertise are truly valued, and we're glad you had a positive experience. Thank you for your kind words, and if you have any further questions or need assistance, please don’t hesitate to reach out and choosing Charles Berrouet State Farm!"
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Jonas Divine

December 11, 2024

5  out of  5
rating by Jonas Divine
"For six years I received very good service from Charles and from his team. The staff are patient and explain the policies well. Daja went out of her way to help with additional quotes and service. Thanks very much to whole team. I returned to state farm after a short time with travelers and Stephanie helped me put together some additional policies. She helped simplify the process!"
We responded:
"We feel privileged to count you as a loyal customer, Jonas! Thank you for trusting our team for all of your insurance needs over the years."
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Sir Bad

December 10, 2024

5  out of  5
rating by Sir Bad
"Melissa was very well spoken with a pleasant voice, she saved me about $100 on my auto insurance today 12/10/2024 helped me to understand what adjustments was made for a great policy, Thanks State Farm and Melissa. Happy Holidays 🎄🎊🎉🎆"
We responded:
" Thank you for your wonderful feedback! We're so glad to hear that Melissa provided you with excellent service and helped you save on your auto insurance. It's great to know that she made the adjustments clear and understandable. We appreciate your kind words and wish you Happy Holidays as well! If you need any further assistance, don’t hesitate to reach out!"
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Ousmane KONATE

December 7, 2024

5  out of  5
rating by Ousmane KONATE
"Herline was such a vibe she was great at her job and gave me great discounts. 10/10 would recommend."
We responded:
"Ousmane, thank you for your amazing feedback! We're so glad to hear that Herline provided you with great service and helped you secure fantastic discounts. Your recommendation means a lot to us! If you need anything else in the future, don’t hesitate to reach out. We're here to help!"
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Marvin Williams

December 7, 2024

5  out of  5
rating by Marvin Williams
"Ms. Herline Pradere has been extremely professional and has helped me out. I'm really happy"
We responded:
"Marvin, thank you for sharing your experience! We're thrilled to hear that Herline has been extremely professional and helpful. Your happiness is our top priority, and we appreciate your kind words. If you need any further assistance, please feel free to reach out!"
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Cynthia Wesley

December 6, 2024

5  out of  5
rating by Cynthia Wesley
"Herline took her time and went over my policy line by lune. Herline also answered any questions I had and she didn't rush me through the process."
We responded:
"Cynthia, thank you for your wonderful feedback! We're delighted to hear that Herline took the time to go over your policy in detail and patiently answered all your questions. Providing thorough and unhurried service is our goal, and we’re glad to know you felt supported throughout the process. If you need any further assistance, please feel free to reach out!"
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shenice crosby

December 5, 2024

5  out of  5
rating by shenice crosby
"Herlene is great, I had the best customer service experience!"
We responded:
"Shenice, thank you for your fantastic feedback! We're so glad to hear that you had the best customer service experience with Herline. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your thoughts. If you ever need assistance again, don’t hesitate to reach out!"
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Ali Mustafa

December 5, 2024

5  out of  5
rating by Ali Mustafa
"I first heard about this State Farm branch from a friend, at first I was very skeptical because I knew how most of these big insurance companies were. You would get a low rate then after a few months that rate would almost double. I came in anyway and sat down with Mr. Berrouet & was not disappointed. Been with the company for a few years now and I couldn't be more satisfied 🤍"
We responded:
"Ali, you for sharing your experience! We're so glad to hear that our office met your expectations and that you’ve been satisfied with our services over the years. It's important to us that our customers feel confident and secure in their insurance choices. Your trust means a lot, and we look forward to continuing to serve you. Thank you for choosing Charles Berrouet State Farm!"
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Gentlebassam Hamzah

December 5, 2024

5  out of  5
rating by Gentlebassam Hamzah
"Herline Pradere was very helpful and great. Best office representative. Keep it up."
We responded:
"Gentlebassam, thank for your kind words! We're thrilled to hear that Herline was very helpful and made such a positive impression on you. Your recognition means a lot to us, and we appreciate your encouragement. If you need anything else, feel free to reach out!"
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farmaindi metellus

December 4, 2024

5  out of  5
rating by farmaindi metellus
"Charles Berrouet is my insurance agent, I personally recommend him to anyone looking for insurance. He’s the best agent period 🙏"
We responded:
"Thank you so much for this positive review"
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secret underwood

December 2, 2024

5  out of  5
rating by secret underwood
"Daja has Great customer service!! Very patient and helpful 🫶🏽. Made my experience great"
We responded:
"Secret, thank you for your amazing feedback! We're thrilled to hear that Daja provided you with great customer service and made your experience enjoyable. Her patience and helpfulness are truly valued. If you need anything else, feel free to reach out anytime"
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Power of Calmness !!

November 27, 2024

5  out of  5
rating by Power of Calmness !!
"Ms Herlene was extremely polite, patience and courteous. She took her time and effortlessly to go over the products. She explained things in layman terms to understand. Thank You. Julner"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Herline provided you with polite, patient, and courteous service. It's wonderful that she made the information easy to understand. We appreciate your kind words and are here to help whenever you need assistance! Thank you for choosing Charles Berrouet State Farm!"
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Kerriann Bailey

November 27, 2024

5  out of  5
rating by Kerriann Bailey
"Daja was so professional, warming personality, one which obviously goes above and beyond for her clients . She exemplifies the true meaning of great service and good customer service! She was very knowledgeable about the service being offered.Get more Daja’s!!"
We responded:
"Kerriann, thank you so much for your kind words! We're thrilled to hear that Daja provided you with such a professional and warm experience. It’s wonderful to know that she exemplifies great service and is knowledgeable about our offerings. We’re proud to have her on our team, and we appreciate your support! If you ever need assistance again, don’t hesitate to reach out! Thank you for choosing Charles Berrouet State Farm!"
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Dajuan Westfield

November 27, 2024

5  out of  5
rating by Dajuan Westfield
"Great rates , wonderful staff . Help you understand everything step by step ."
We responded:
"Dajuan, thank you for your wonderful feedback! We're glad to hear that you found our rates great and our staff helpful in guiding you through the process step by step. Your satisfaction is our priority, and we’re here to assist you whenever you need! Thank you for choosing Charles Berrouet State Farm!"
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BestBabydaddyGlobal

November 25, 2024

5  out of  5
rating by BestBabydaddyGlobal
"the employee Herline Pradere have been so helpful in what ever situation i need to deal with and she is professional and Patient to explain things to.Whatever you need to know she can help with.Many thanks to her"
We responded:
"Thank you for your fantastic feedback! We're thrilled to hear that Herline has been so helpful and professional in addressing your needs. Her patience and willingness to explain things are truly valued. We appreciate your kind words and are glad to have her on our team. If you need further assistance, don’t hesitate to reach out!"
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Bazz Bourne

November 25, 2024

5  out of  5
rating by Bazz Bourne
"Heroine Pradere"
We responded:
"Bazz, thank you for the 5-star review! We appreciate your support. If you have any specific feedback or questions, feel free to share. We're here to help and thank you for choosing Charles Berrouet State Farm!"