Customer Relations Representative - State Farm Agent Team Member
Full Time in Philadelphia, PA
Responsive recruiter
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Customer Relations Representative – Service with a Sales Edge!
Are you a people-focused professional who loves providing outstanding customer service? Do you enjoy building relationships while identifying solutions that benefit clients? If so, The Berrouet Agency is looking for you!
As a Customer Relations Representative, you’ll play a vital role in supporting our clients while also driving in-book sales through proactive product recommendations. You’ll be the trusted point of contact for customers, ensuring they feel valued while guiding them toward the right insurance solutions.
Why Join Us?
- A Customer-First Focus – Help clients navigate their insurance needs with care and expertise.
- Service + Sales Growth – Earn while you assist by identifying additional coverage opportunities.
- Career Development – Training, licensing assistance, and advancement opportunities.
- Supportive Team Culture – Work in a positive, team-oriented environment where your contributions are appreciated.
- Competitive Compensation – Base pay plus incentives for in-book sales and retention.
What You’ll Do
- Deliver Exceptional Customer Service – Assist clients with policy inquiries, updates, and claims support.
- Educate & Advise – Conduct needs-based policy reviews to ensure clients have the right coverage.
- Identify Sales Opportunities – Proactively recommend additional products that align with customer needs.
- Develop and Maintain Client Relationships – Be the trusted go-to person for insurance solutions.
- Support Agency Growth – Generate leads and referrals while promoting our services.
What We’re Looking For
- Strong Communicator – Confident, clear, and personable in all interactions.
- Customer-Oriented Mindset – A passion for helping others and ensuring client satisfaction.
- Sales-Driven Service – Ability to recognize in-book sales opportunities while assisting customers.
- Detail-Oriented & Organized – Ability to multitask and manage client accounts efficiently.
- Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll help guide you through the process).
- Bilingual Candidates Preferred – Expand our ability to serve a diverse client base.
Ready to Elevate Your Career?
If you’re excited about combining service excellence with sales growth, we want to hear from you! Apply today and start a rewarding career with The Berrouet Agency where customer care meets sales success.
Compensation $45,000.00 - $65,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none